I'm sure it's in here somewhere, but what kind of issues are you having? I saw my first Ergo in the wild other than mine and it was a giant in comparison. I can only put discs in vertically because going horizontal in the bottom chokes off all of the slots but the top one. The guy I saw had about 15 in the bottom and 3-4 in each of the top 3 slots. He was also able to keep a driver in the tongue and still zip it up. If I have a disc in there, I can't even buckle the top without smashing my discs. It's like mine was sewn with a little less material because the frame sticks out well past the zippers and my discs stick out even further from there.
Sorry the pics are sideways. They do this when I upload from my phone.
You can see the frame sticking out well beyond the main zipper.
This is with a flat top firebird in the tongue.