Originally Posted by rooktheklown
I've sent 2 emails as well as a message on Facebook requesting info on this bag, and have gotten no reply. If the lack of customer service now is any indication of what we'll seeing the future, I'll pass on this. A low price doesn't excuse poor customer service in my book.
Every piece of info he has on this bag is in this thread. I personally like the way he's going at marketing this bag, getting info on what the end user would want in a bag, what they don't want, not promising timelines until he's sure of when that will actually happen... Sounds like excellent customer service to me.