#101  
Old 09-08-2011, 10:53 PM
ManU's Avatar
ManU ManU is offline
* Ace Member *
 
Join Date: Dec 2009
Location: Calgary Canada
Years Playing: 6.3
Courses Played: 29
Throwing Style: RHBH
Posts: 3,046
I don't think he has any info to give. The bag is not in production. He's gauging interest and what people want
Reply With Quote
  #102  
Old 09-09-2011, 12:01 AM
Jeasy13 Jeasy13 is offline
Par Member
 
Join Date: Jun 2011
Location: Temple, TX
Posts: 232
Quote:
Originally Posted by rooktheklown View Post
I've sent 2 emails as well as a message on Facebook requesting info on this bag, and have gotten no reply. If the lack of customer service now is any indication of what we'll seeing the future, I'll pass on this. A low price doesn't excuse poor customer service in my book.
Every piece of info he has on this bag is in this thread. I personally like the way he's going at marketing this bag, getting info on what the end user would want in a bag, what they don't want, not promising timelines until he's sure of when that will actually happen... Sounds like excellent customer service to me.
Reply With Quote
  #103  
Old 09-09-2011, 07:45 AM
rooktheklown's Avatar
rooktheklown rooktheklown is offline
Bogey Member
 
Join Date: Mar 2011
Location: Rhode Island
Years Playing: 4.2
Courses Played: 6
Throwing Style: RHBH
Posts: 53
Quote:
Originally Posted by Jeasy13 View Post
Every piece of info he has on this bag is in this thread. I personally like the way he's going at marketing this bag, getting info on what the end user would want in a bag, what they don't want, not promising timelines until he's sure of when that will actually happen... Sounds like excellent customer service to me.
I disagree. He offered his email address, saying to email him for pics and to get on the waiting list. If all he was trying to do was gauge interest or look for what people wanted in a bag, he could have done that here without giving the email address. But when you request that people email you on this, you need to be ready to respond to those emails.

The problem is that he didn't respond. Nothing saying that all the info was here, or that I'm on the list, or that the list is full - nothing at all. Had he responded with any of that, I would have been ok with it. It's the total lack of response that bothers me. Add to that the fact that he comes here to bump the thread and responds to wall posts on Facebook, and it makes it even worse. To me that looks like he cares more about what the general public thinks, rather than the individual customers.
Reply With Quote
  #104  
Old 09-09-2011, 08:40 AM
jubuttib's Avatar
jubuttib jubuttib is offline
Double Eagle Member
 
Join Date: Dec 2009
Posts: 1,066
Is it just me or does it look like someone just photoshopped a putter and walking stick on a normal back pack?
Reply With Quote
  #105  
Old 09-09-2011, 09:12 AM
Doupie620 Doupie620 is offline
Banned
 
Join Date: Jun 2011
Location: Burleson, Tx
Years Playing: 5.3
Courses Played: 12
Throwing Style: RHBH
Posts: 1,008
Once again...another bag maker with bad customer service...when will you stop being surprised? Does the teenager whacking stick come with the bag?
Reply With Quote
  #106  
Old 09-09-2011, 12:11 PM
austin234's Avatar
austin234 austin234 is offline
Eagle Member
 
Join Date: Nov 2010
Location: CALIFORNIA
Years Playing: 8.3
Courses Played: 7
Throwing Style: RHBH
Posts: 781
Quote:
Originally Posted by rooktheklown View Post
I disagree. He offered his email address, saying to email him for pics and to get on the waiting list. If all he was trying to do was gauge interest or look for what people wanted in a bag, he could have done that here without giving the email address. But when you request that people email you on this, you need to be ready to respond to those emails.

The problem is that he didn't respond. Nothing saying that all the info was here, or that I'm on the list, or that the list is full - nothing at all. Had he responded with any of that, I would have been ok with it. It's the total lack of response that bothers me. Add to that the fact that he comes here to bump the thread and responds to wall posts on Facebook, and it makes it even worse. To me that looks like he cares more about what the general public thinks, rather than the individual customers.
yea i sent him an email the day he posted this thread and still havent gotten anything back yet, pretty crappy
Reply With Quote
  #107  
Old 09-09-2011, 12:17 PM
xJFK's Avatar
xJFK xJFK is offline
Double Eagle Member
 
Join Date: Jul 2010
Location: Cedar Park, TX
Years Playing: 4.3
Courses Played: 25
Throwing Style: RHBH
Posts: 1,754
Send a message via AIM to xJFK
i've sent him multiple emails and have gotten a response every time almost immediately.

might check your spam folders?
Reply With Quote
  #108  
Old 09-09-2011, 12:32 PM
ManU's Avatar
ManU ManU is offline
* Ace Member *
 
Join Date: Dec 2009
Location: Calgary Canada
Years Playing: 6.3
Courses Played: 29
Throwing Style: RHBH
Posts: 3,046
I too had a number of emails back and forth on the first day

I am not given to understand that this is his full time job
Reply With Quote
  #109  
Old 09-10-2011, 02:42 AM
DanJon's Avatar
DanJon DanJon is offline
* Ace Member *
 
Join Date: May 2011
Location: Wisconsin
Years Playing: 10.4
Courses Played: 33
Throwing Style: RHBH
Posts: 2,211
Quote:
Originally Posted by jubuttib View Post
Is it just me or does it look like someone just photoshopped a putter and walking stick on a normal back pack?
no thats what he did. the putter at least. the bag in the pick is a hiking pack i believe. he just found something that kind of looks like a revolution.
Reply With Quote
 

  #110  
Old 09-10-2011, 12:05 PM
rooktheklown's Avatar
rooktheklown rooktheklown is offline
Bogey Member
 
Join Date: Mar 2011
Location: Rhode Island
Years Playing: 4.2
Courses Played: 6
Throwing Style: RHBH
Posts: 53
Quote:
Originally Posted by xJFK View Post
i've sent him multiple emails and have gotten a response every time almost immediately.

might check your spam folders?
Have consistently checked my spam, and nothing there either.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:05 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.