#81  
Old 08-29-2019, 01:40 AM
DT28 DT28 is offline
Newbie
 
Join Date: Oct 2017
Posts: 5
Niced 2 Times in 1 Post
Default



Where the longer part of the pole goes into the handle. Thatís where itís loose fitting


Sent from my iPhone using Tapatalk
Sponsored Links
Reply With Quote
  #82  
Old 08-29-2019, 09:01 AM
Stable's Avatar
Stable Stable is offline
* Ace Member *
 
Join Date: Jan 2013
Location: NC
Years Playing: 15.5
Courses Played: 32
Posts: 2,809
Niced 563 Times in 344 Posts
Default

Quote:
Originally Posted by DT28 View Post


Where the longer part of the pole goes into the handle. That’s where it’s loose fitting


Sent from my iPhone using Tapatalk
No I don't have that issue with my handle. Did you buy this from DiscsUnlimited? If so, do not use the cart at all if that issue is deal breaker for you. I had a terrible time communicating with them about a potential return even though I admitted to using the cart once. The lid was my main issue.

I used the cart once & tried to contact them about a return & it took me about a week & a half to get an legit answer from them. Basically they said I'd have to pay for the return shipping & that they'd give me next to nothing for it. I won't buy anything from them again.

I haven't contacted Crosslap about how to get replacement parts if I should need any. I'd thought about wanting an extra set of wheels from them incase the originals wear out bad.

What's your thoughts on the lid, especially the annoying fixed plastic wheels that force you to snap it shut?

Last edited by Stable; 08-29-2019 at 09:03 AM.
Reply With Quote
  #83  
Old 08-29-2019, 10:51 AM
DT28 DT28 is offline
Newbie
 
Join Date: Oct 2017
Posts: 5
Niced 2 Times in 1 Post
Default

I did purchase mine through discs unlimited. I havenít done any more than put it together and roll it around the driveway some. Hasnít touched dirt or grass yet. I just sent them an email. Iíll wait and see what they say. Worse case Iíll contact Crosslap.

Since I just got it, I donít really have an opinion on the lid yet. Like you, Iíll probably add something to help the noise when you close it though.

Was looking forward to using it this weekend, but I guess Iíll have to hold off a bit


Sent from my iPhone using Tapatalk
Reply With Quote
  #84  
Old 08-29-2019, 01:06 PM
Stable's Avatar
Stable Stable is offline
* Ace Member *
 
Join Date: Jan 2013
Location: NC
Years Playing: 15.5
Courses Played: 32
Posts: 2,809
Niced 563 Times in 344 Posts
Default

Quote:
Originally Posted by DT28 View Post
I did purchase mine through discs unlimited. I havenít done any more than put it together and roll it around the driveway some. Hasnít touched dirt or grass yet. I just sent them an email. Iíll wait and see what they say. Worse case Iíll contact Crosslap.

Since I just got it, I donít really have an opinion on the lid yet. Like you, Iíll probably add something to help the noise when you close it though.

Was looking forward to using it this weekend, but I guess Iíll have to hold off a bit


Sent from my iPhone using Tapatalk
When I first contacted DiscsUnlimited about a return, the woman replied back to me saying someone would be contacting me about my cart. Right after I get a text from some guy from Illinois asking about my cart. This person from DiscsUnlimited gave my contact information to a stranger without speaking to me first to try & avoid my return. Again, best of luck communicating with them.

If you keep it, I recommend removing those plastic wheels under the lid. They are very annoying.
Reply With Quote
  #85  
Old 08-30-2019, 08:57 AM
Stable's Avatar
Stable Stable is offline
* Ace Member *
 
Join Date: Jan 2013
Location: NC
Years Playing: 15.5
Courses Played: 32
Posts: 2,809
Niced 563 Times in 344 Posts
Default

Quote:
Originally Posted by DT28 View Post
I did purchase mine through discs unlimited. I havenít done any more than put it together and roll it around the driveway some. Hasnít touched dirt or grass yet. I just sent them an email. Iíll wait and see what they say. Worse case Iíll contact Crosslap.

Since I just got it, I donít really have an opinion on the lid yet. Like you, Iíll probably add something to help the noise when you close it though.

Was looking forward to using it this weekend, but I guess Iíll have to hold off a bit


Sent from my iPhone using Tapatalk
I would like to hear how that goes.

Niced: (1)
Reply With Quote
  #86  
Old 09-06-2019, 12:43 PM
smo0th smo0th is offline
Newbie
 
Join Date: Sep 2013
Location: Columbus, GA
Years Playing: 6.4
Courses Played: 2
Throwing Style: RHBH
Posts: 24
Niced 16 Times in 11 Posts
Default

I ordered my cart through Discs Unlimited as well. However I have only dealt with Crosslap directly through facebook communication for customer service related issues. They have been very helpful. They've sent me replacement parts when needed. I would recommend reaching out to them directly if you have any questions or concerns. I can only say positive things about their customer service.
Reply With Quote
 

  #87  
Old 09-16-2019, 10:56 PM
DT28 DT28 is offline
Newbie
 
Join Date: Oct 2017
Posts: 5
Niced 2 Times in 1 Post
Default

Just an update on my situation. I was in contact with both Discs Unlimited and Crosslap. After the handle issue, I also discovered that one of the wheel hubs were damaged, along with the bottom, leg portion, was bent. Crosslap was, unfortunately, not as helpful as I would have hoped. They claimed it was carrier damage and would not warrant it. In the end, they wanted me to mail the cart back to Germany for them to inspect, and then upon their inspection, decided whether a new cart was warranted.

Lindy, at Discs Unlimited was very helpful. I know it was as frustrating for her as it was for me. She was getting the same response from Crosslap. Lindy offered to send me a new cart, and postage to send the damaged cart back them. From there, she would deal with Crosslap on making it right.

This is not a bash on Crosslap. But them being in Germany makes things difficult when a situation like this happens. Something to keep in mind.


Sent from my iPhone using Tapatalk

Niced: (2)
Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Delta Cart IronJack Bags / Carts / Straps / Tags 918 Yesterday 05:04 PM
Delta or LG Backpack cart Gmtata01 Bags / Carts / Straps / Tags 10 08-30-2018 08:25 PM
Crosslap Cubus brutalbrutus Bags / Carts / Straps / Tags 41 06-05-2018 02:56 PM
DELTA Cart rhyno898 The Marketplace 1 01-23-2018 04:09 PM
Delta 11 Cart Strauss Bags / Carts / Straps / Tags 12 11-14-2016 05:29 PM


All times are GMT -4. The time now is 12:33 PM.


Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2019, vBulletin Solutions, Inc.