#1  
Old 06-08-2017, 08:06 PM
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Chiefstang Chiefstang is offline
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Default Another Trilogy Screw Up

Last year, getting our discs in time for our Trilogy event involved many phone conversations and e-mails resulting in us getting the player packs the night before the event.

This year, our club will not be receiving the putters until AFTER our event. We have been in contact with them all month since we had troubles with the order last year. We have been REPEATEDLY guaranteed that they would be here, and now we are being told they will not.

We have 50 players showing up on Sunday not getting what they paid for, and on top of it, the onus is now on US to deliver the missing discs to the players after the event that they won't have f*cking discs for.

We ordered these MONTHS ago and ordered extras on top of everything.

This will be our last event with this company.
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  #2  
Old 06-08-2017, 08:10 PM
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@iDiscGolf @iDiscGolf is offline
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Strange it's happened to ya'll 2 times...
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Old 06-08-2017, 08:49 PM
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BogeyNoMore BogeyNoMore is offline
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What'd you do to piss them off do badly?
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Old 06-08-2017, 10:00 PM
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AndyJB AndyJB is offline
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I assure you its not a club issue. Im not part of Long's Peak, but I have played enough of their events to know the mistake is not on their end. That really sucks that people wont be getting what they paid for.
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Old 06-08-2017, 10:07 PM
elmexdela elmexdela is offline
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Wow I would be enraged.
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Old 06-08-2017, 10:13 PM
dehaas dehaas is offline
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I don't see how anybody could try to fault the club. It's a trilogy challenge, aka 3 discs. I'm guessing the event order was large enough that each mold came in its own box and one box never got shipped. Anything other than that and I'd be at a loss of words. Definitely sucks though that they couldn't make it happen and now you guys are having to hassle with the extra effort of getting the missing discs to players for an error that wasn't yours.

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Old 06-08-2017, 10:17 PM
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Dan Ensor Dan Ensor is offline
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I'd get everyone's address to send to Trilogy so they could fulfill their obligation.

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Old 06-08-2017, 10:29 PM
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Chiefstang Chiefstang is offline
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They ran out of putters and couldn't get them shipped overseas fast enough. This is our third Trilogy event in a row and we paid the full $1,500 order off last month.

The initial rage is quelling and I'm just concerned with saving the event for the players at this point. I'm going to try to see if they will hurry another putter mold to give to everyone or something. I'll keep you all posted.

Thanks for the props Andy lol!

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Old 06-08-2017, 10:43 PM
dehaas dehaas is offline
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Quote:
Originally Posted by Chiefstang View Post
They ran out of putters and couldn't get them shipped overseas fast enough. This is our third Trilogy event in a row and we paid the full $1,500 order off last month.

The initial rage is quelling and I'm just concerned with saving the event for the players at this point. I'm going to try to see if they will hurry another putter mold to give to everyone or something. I'll keep you all posted.

Thanks for the props Andy lol!
So in other words there will be other events in the same boat as you guys?
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  #10  
Old 06-08-2017, 10:45 PM
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Chiefstang Chiefstang is offline
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I would assume so.
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