Lightbringer
Bogey Member
- Joined
- Aug 12, 2015
- Messages
- 72
Sorry that you got a dud. Maybe Facebook is the better way to get ahold of them because they never responded to me by email. Hope you get your Tana sorted out, it really is a good bag.
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Sorry that you got a dud. Maybe Facebook is the better way to get ahold of them because they never responded to me by email. Hope you get your Tana sorted out, it really is a good bag.
Another update. Apparently someone at Fossa saw my last post and emailed me 3 days later assuring me my last problem had happened to less than 1% of all bags, but they "added a bit more material as well as bar tacks to that spot" on all the new run of bags, to make sure it didn't happen anymore. Also offered to swap my bag out for one of the new ones and throw in a t-shirt for my trouble. More excellent customer service from Fossa.
So if any of you are having problems, just send them a message on their site and they'll take care of you.
You're lucky. I have two friends that both ordered the Magellan and both of them have the same issue of the straps ripping out.my $40 Magellan performed better than the Tana
my $40 Magellan performed better than the Tana
Any review of the pro backpack. Looks nice but what is the difference?