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I hate when they try to give you a discount as a remedy, but you can only use it if you buy more product from them! :wall:
I mean, I would rather have a new bag returned then having to wait a month + and given only 10% discount.
lotta h8ters but I love mine, best backpack bag out there
I don't think the "h8ting" is all unwarranted. Finally got mine back after customer service lost mine, then sent it back about 2/3rds fixed (2 of the 3 issues I complained about were repaired, the 3rd was simply ignored). And a quick 59 day turnaround! All for only $240. But they'll give me 10% off my next purchase, so it's all fine.
Buyer beware.
Buy a Grip instead.
i want this bag...who's got one forsale?