superium
Eagle Member
Do they still have that additional 10% off code?
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If ya order 5-9 discs you get a 10% discount
Order 10 or more and they give you a 20% discount
Orders over $75 get the free shipping.
I haven't figured out what the proshop points are used for yet or how many you need for discounts.
They had an additional 10% off code + free shipping on top of the x-out discount.
Copied from fabook Factory Store page for those who are interested in their reported "customer service"
"and most were OK but one had a couple divots on the bottom of the flight plate that made the plastic so thin I could probaby poke my finger through. I will be calling Innova, per their request! "
Good luck w/ that one. I had a Teedevil with 3 large divots near the nipple and after being told I would get another shipped to me at no charge Eric called back and said the "higher ups" had denied the request. After numerous phone calls and emails I was told that I would receive enough "points" to get a new disc and it would cover shipping. Lo and behold when I go to get said replacement disc I still have to pay for shipping and can't use the pts. to cover the absurd $5+ to ship a 150gram disc which is such bs. It's sad when a company tells you one thing then does another, especially after they make a point of posting about their customer service. It's the basic principle of don't over promise and under deliver and you would think Innova understands this but I guess not, since they have lost a customer of over 15+ yrs.
Copied from fabook Factory Store page for those who are interested in their reported "customer service"
"and most were OK but one had a couple divots on the bottom of the flight plate that made the plastic so thin I could probaby poke my finger through. I will be calling Innova, per their request! "
Good luck w/ that one. I had a Teedevil with 3 large divots near the nipple and after being told I would get another shipped to me at no charge Eric called back and said the "higher ups" had denied the request. After numerous phone calls and emails I was told that I would receive enough "points" to get a new disc and it would cover shipping. Lo and behold when I go to get said replacement disc I still have to pay for shipping and can't use the pts. to cover the absurd $5+ to ship a 150gram disc which is such bs. It's sad when a company tells you one thing then does another, especially after they make a point of posting about their customer service. It's the basic principle of don't over promise and under deliver and you would think Innova understands this but I guess not, since they have lost a customer of over 15+ yrs.
The points appear to be based on a near 1000:1 dollar ratio. I have 5500 and when i check out if i credit all of them it gives me $6 discount. but it would be nice if they would just post that somewhere.
Still no glo gators, I sent an email asking and they told me to just keep waiting.:|
Love how they deleted my post from their fbook page, what a joke.
"and most were OK but one had a couple divots on the bottom of the flight plate that made the plastic so thin I could probaby poke my finger through. I will be calling Innova, per their request! " Good luck w/ that one. I had a Teedevil with 3 large divots near the nipple and after being told I would get another shipped to me at no charge Eric called back and said the "higher ups" had denied the request. After numerous phone calls and emails I was told that I would receive enough "points" to get a new disc and it would cover shipping. Lo and behold when I go to get said replacement disc I still have to pay for shipping and can't use the pts. to cover the absurd $5+ to ship a 150gram disc which is such bs. It's sad when a company tells you one thing then does another, especially after they make a point of posting about their customer service. It's the basic principle of don't over promise and under deliver and you would think Innova understands this but I guess not, since they have lost a customer of over 15+ yrs.
Think about it. Their biggest sellers are most likely high speed discs that half of the market can't throw, and most of the time end up losing anyway. So if they're pumping out new drivers with stupid names, when do they have time to run an expensive glow disc that is for a (incredibly) small niche market.