Bacon,
I work in audio/video editing and recording, communications is a little different than the technical aspect. All the :wall: in the world comes from the fact that on a pre-order placed in August, in which I didn't get the luxury of free shipping, I have had to deal with chasing down information after being shut-down after showing some :clap: excitement on their facebook page.
Now, I deal with clients with kindness so that they don't have to be
. It's a pretty simple gesture.
You, on the other hand, :gross: don't seem to understand that things are not typical in this situation in accordance to transactions. And Mr. Bacon, I really hope that you don't take this the wrong way when I feel like you actually troll my posts (because I don't know you at all), but I can't understand how you could possibly be calling me a troll when I am just looking for some sort of communication and business ethics to occur.
But, I'm not angry with you. Not angry with Salient. I am just an unsatisfied customer who has been treated with quite possibly the worst customer service- that is concerned that there will be some sort of retaliation from the company if I am treated at all by them the way I have been through their actions on facebook, and then again on here by guys like you who I am unsure of their affiliation with the company. The only person I am convinced is affiliated with the company that I feel I could trust with an issue is dgfanatic7, but I am not at all positive he is on the Salient team, rather just a friend of the owner.
Either way, this is a public forum, where future consumers should know how the business practices have gone down with their beta-test, pre-order clients.
If I get someone to communicate with me, and work to make things right, then it'd be pretty nice. If not, oh well... at least others can see the truth of how the business practices were in the start.
Free-shipping for pre-orders, except for those that pre-ordered in August via e-bay, is pretty ridiculous in my opinion.